Shipping Policy

Thank you for shopping at WatchWave! We're dedicated to providing you with an exceptional shopping experience, including efficient and reliable shipping services. Please review our shipping policy outlined below:

Shipping Information:

Order Cut-off Time: Orders placed before 12:00 PM (GMT) (Greenwich Mean Time, London)

Order Processing Time
Orders are typically processed within 1 to 3 business days (Monday to Friday). Processing time may vary during peak seasons or promotional periods.

Transit Time
Once processed, orders are shipped via standard shipping and typically arrive within 5 to 8 business days (Monday to Friday). Transit time may vary depending on the delivery location and any unforeseen circumstances such as weather delays or customs clearance.

Shipping Costs
Free Shipping: We offer free shipping on all orders with a total value exceeding £500.
Standard Shipping Fee: For orders under £500, a flat shipping fee of £20 will be applied at checkout.


Order Tracking
Upon shipping your order, a tracking number will be provided via email within 24 hours. You can use this tracking number to monitor the status and location of your package until it reaches its destination.

Order Cancellation
If you wish to cancel your order, please contact us within 24 hours of placing it. Once your order has been processed and shipped, cancellation may not be possible. However, we will do our best to accommodate your request whenever feasible.

Shipping Destinations
United Kingdom: We deliver to all addresses within the UK.
International: We deliver to various international destinations. Please note that delivery times and costs may vary depending on the destination country.


Shipping Methods
Within the United Kingdom: We use Royal Mail’s Next Day Delivery Service for all orders.
Outside the United Kingdom: We use reliable courier services for international deliveries. Please contact us before placing an order if your order is time-sensitive. We will confirm the delivery date at the time of your purchase.
For any further enquiries or assistance regarding shipping, tracking, or order-related matters, please do not hesitate to reach out to our customer service team at info@watchwave.co.uk. We are here to ensure your shopping experience with WatchWave is smooth and satisfactory.

 

Contact Us

Phone: +44 (0) 333 090 1215
Email: info@watchwave.co.uk

By Mail:

63-66 Hatton Garden
5th Floor, Suite 23
London, EC1N 8LE
United Kingdom

Thank you for choosing WatchWave!